Learn more: https://itsecurity.mssm.edu/
Public Folders in Outlook
Learn more: https://itsecurity.mssm.edu/vpn-steps/
How to change your password:
Download “VIP access” – You can download the app from the App Store if you are on IOS or Play Store if you have an Android phone. Once downloaded, open the VIP app and send the credential ID to ASCIT <ASCIT2@mssm.edu>. It should be in the format of SYMCxxxxxxx.
After ASCIT registers your credential ID, log into: https://dcsmsvpn.mssm.edu/my.policy and change your password. After you input your Network ID and Password, it will prompt you to input a security code. You will get this code from the VIP access app.
Change your password. The new password needs to be at least 8 characters and must include numbers, characters (ie: #, *) and letters (upper and lower case). You also cannot use your name or life number.
To check your email online, please go to the following url: outlook.office365.com/
Current employees: https://itsecurity.mssm.edu/passwordreset/
IT Service Request
Use this form if you can’t find a request that fits your IT need.
MSH Hardware IMAC
Request services related to hardware IMAC. *Please sign in here to view page.
Audio Visual Request
New request for AV Services between the hours of 7AM to 6PM Mon through Friday during normal business hours. *Please sign in here to view page.
Cellular / Wireless Services
Service related to cellular/wireless devices. *Please sign in here to view page.
Epic Clinical Report Requests
Epic Report or Data Request for Clinical Applications.*Please sign in here to view page.
Messaging and Collaboration
Request messaging and collaborative services. *Please sign in here to view page.